Booking Terms - Touring and Camping
1. Advanced bookings for touring and camping
It is advisable to book for camping and touring pitches, unfortunately we are unable to take advanced bookings for short weekend breaks during the summer holidays (July and August) . A minimum stay of 3 nights or longer will be required for each booking that runs over a weekend in July and August (4 nights over the August bank holiday weekend).
2. Arrival & Departure
Earliest arrival is 11.30am, departure is by 11.30am on the day of departure. If you want to stay longer and leave in the afternoon you must notify reception. A small late departure surcharge of £5 is payable in order to stay on until 5pm (subject to availability).
3. Cancellations
All bookings require payment of a booking deposit. Deposits are non-refundable however as a goodwill gesture we are prepared to postpone a booking and carry over a deposit to a booking for an alternative date during the same year/season, subject to availability and provided adequate notice is given (at least 14 days before your original arrival date).
4. Group Bookings
We do not take group bookings or bookings from large same sex groups.
5. Tent Size
During holiday season & public holidays a size restriction applies to all tents and trailer tents of a maximum size of 25m2 (5m x 5m). If your tent is larger than this you must notify us at the time of booking.
6. Insurance
All caravans, tents, motorhomes etc. must be fully insured, no responsibility will be accepted by Cliff House Park for loss, damage, or injury whilst staying on the Park unless clearly as a result of negligence by the park or its employees.
7. Fire Regulations
In order to comply with Fire Regulations all units must pitch 6 metres (20 feet) from any other unit.
8. Day Visitors
Visitors who are not booked or registered as staying on the park must report to reception on arrival. We require all visitors to sign a register and obtain a day pass, there is a small charge for day visitors of £3 per person. Please note we only have a small number of visitor parking spaces, please contact reception in advance if you are expecting visitors who require parking. Please note any visitors found to be on-site who have failed to register will be asked to leave the park!
9. Park Rules
The park rules must be adhered to at all times, a full list of the Park rules can be found on the notice board on the touring field.
Disabled Customers
Disabled facilities are available in the toilet block on the touring and camping site, please notify us at the time of booking if you are registered disabled. Whilst the touring camping park is relatively flat it is not always suitable for some disabled guests. If you have any concerns please contact the site office to discuss the suitablity of our site and facilities to your needs. (Keys for the disabled toilet and shower facilites can be collected from reception on arrival, there is a £5 deposit on keys).
